Rise

Bloom is a third-party insurance services provider that partners with Medicare health plans to deliver High Value Enrollment and Engagement for people with Medicare. Founded in 2007, Bloom has partnered with national and regional payers to implement solutions for every step of the member journey, from telesales and quote & enroll to health activation outreach. Supported by its Ascend technology platform, Bloom produces closer connections and better outcomes for Medicare beneficiaries and health plan stakeholders. To learn more, visit www.BloomThrives.com. 

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

Aaptiv Advantage (part of PEAR Health Labs) is an all-in-one senior fitness & wellness
solution designed to increase physical activity and engagement of health plan members,
and ultimately drive lower medical loss ratios (MLR’s) for the plan. Aaptiv Advantage offers
access to the largest Medicare fitness facility network in the industry, with over 26,000
locations that include leading national brands as well as many specialty and boutique
locations not offered elsewhere. In addition, Aaptiv Advantage provides AI-powered workout
plans and on-demand fitness and wellness classes that address specific endurance,
flexibility, balance, wellbeing, and strength challenges for seniors. The fitness network and
on-demand fitness classes are fully-integrated into a single senior-friendly app that works
on smartphones and smart TVs.

American Specialty Health Incorporated (ASH) is one of the nation’s premier independent and privately-owned specialty health organizations offering technology-enabled benefits and exercise programs, and health management solutions for health plans, insurance carriers, employers, and others. ASH administers benefits for over 50 million members nationwide and has consumer self-pay programs for over 155 million members. Learn More: www.ashcompanies.com 

Amsive is a data-led performance marketing agency that enhances ROI through innovative customer acquisition, engagement, and communications solutions. A full-service partner with both digital and direct-native expertise, Amsive designs audience, creative, and channel strategies that amplify growth using in-house campaign and production capabilities for seamless execution. 

At the core of Amsive’s success is Audience Science™, our unique approach to audience building and analysis, channel activation, testing, and measurement. We help our clients acquire and grow sustainable member relationships to deliver outstanding AEP marketing performance year after year. 

We navigate today’s marketing complexity to develop optimal audiences and surpass performance objectives, always focusing on your next best customer. To learn more, visit Amsive.com.

Anderson is a full-service direct & digital marketing agency that helps companies acquire new customers, grow profitable customer relationships, and retain their best customers.

We are a group of humble marketing experts who are obsessed with helping our clients build their brands through best-in-class creative and grow their market share through a channel-agnostic approach driven by actionable data and customer insights.

We deliver superior Marketing ROI through strategies and actionable data science that inform the creative so we can connect to your consumer.

Convey Health Solutions is a specialized healthcare technology and services company that is committed to providing clients with healthcare-specific, compliant member support solutions utilizing technology, engagement, and analytics. The Company’s administrative solutions for government-sponsored health plans help to optimize member interactions, ensure compliance, and support end-to-end Medicare processes. By combining its best-in-class, built-for-purpose technology platforms with dedicated and flexible business process solutions, Convey Health Solutions creates better business results and better healthcare consumer experiences on behalf of business customers and partners. The Company’s clients include some of the nation’s leading health insurance plans and pharmacy benefit management firms. Convey’s healthcare-focused teams help millions of Americans navigate the complex Medicare Advantage and Part D landscape. To learn more, please visit www.ConveyHealthSolutions.com.

DDG enables marketing decisions for our clients based on the voice of the consumer using…

Market research - primary research, such as conjoint, market segmentation, customer satisfaction and purchase intent
Medicare data - prospect audiences and member enhancement
Data preparation - Raw data feed converted into silver layer (lakehouse)
Analytics - machine learning platform for Lookalike and Predictive acquisition models

DDG processes within AWS using Snowflake. DDG has been SOC2 Type 2 certified for 6 years.

Deft Research is the health insurance industry's trusted source for relevant market and consumer information. We are committed to helping our clients identify opportunities for innovation and better service and communicate with their members. Our research and guidance supports the nation's top healthcare brands in making more confident business plans and decisions.

DMW is a full-service direct marketing agency with over 38 years of experience serving the insurance industry. Today, over 90% of our activity is in the health insurance industry, with a specific emphasis on the varied aspects of Medicare marketing: MA, SNP, and Supplement plans; AEP, OEP and SEP campaigns; plus, year-round New-to-Medicare and Retention programs. Our clients rely on us to create measurable, ROI-driven marketing across all channels: digital, video, print, direct mail, and TV. The agency’s core values focus every daily activity to Inspire Direct Results.

“Evolve provides a premier Incentive Compensation Management (ICM) solution to automate the increasingly complex commission calculations of Health Plans. EvolveNXT stands alone as the industry’s most flexible and robust sales execution solution, servicing all lines of business and all sales channels.”

InComm Healthcare is the leader in innovative payment platforms and restricted-spend capabilities. Our proprietary OTC Network currently consists of 68,000+ retailers. Our online, phone, and mail order options give your members the convenience they expect. Our Dual Network Card is revolutionizing supplemental benefits and incentives by allowing the flexibility to combine multiple benefits all on one card, including OTC products, healthy foods, wellness incentives, produce/meal delivery, dental/vision/hearing, and more. Learn more at https://www.incomm.com/products/healthcare-solutions.

Lifestation

Media Logic 

Medline takes pride in bringing together products, processes and people to deliver fully functional medical supply solutions. As your partner, our goal is to provide a positive experience and optimal health for your members. We strive to assist your organization with maintaining or improving your HEDIS Scores and Star Ratings through our numerous supplemental benefit solutions including, OTC, Food, Member Kits, At-Home Testing, and more.

As the largest privately owned manufacturer and distributor of medical products, we offer a large selection of products and brands in the areas of wound care, incontinence, diabetes, urology, ostomy, diagnostics and more. We are strategically partnered with industry leading food, hearing, and at-home testing companies to bring the highest quality of care to your members. We have nationwide experience leveraging agility and scale to provide best in class service with an industry leading network of 45+ privately owned distribution and warehousing solutions that are strategically located to offer unsurpassed service.

Milliman is among the world’s largest providers of actuarial, risk management, and related technology and data solutions. Our consulting and advanced analytics capabilities encompass healthcare, property and casualty insurance, life insurance and financial services, and employee benefits.

With more than 4,500 employees and revenue of US$1.28 billion in 2020, the firm serves the full spectrum of business, financial, government, union, education, and nonprofit organizations.

Founded in 1947, Milliman today has offices in principal cities worldwide, covering markets in North America, Latin America, Europe, Asia and the Pacific, the Middle East, and Africa.

Optum is evolving health care so everyone can have the opportunity to live their healthiest life. Optum One Pass™ is a proven Medicare fitness benefits partner and a total solution for mental, social and physical well-being. With access to the industry’s largest Medicare gym network, a customizable fitness library and interactive social activities at no additional cost, the program is designed to reduce costs, improve member satisfaction, and differentiate itself in the marketplace.

PayForward and United Medco have collaborated to provide a cutting-edge health tech platform that caters to the ever-changing Managed Care market. This innovative platform is designed to support Medicare Advantage Supplemental Benefits and Value Add Benefits in Medicaid, by offering restricted spend program configurations based on merchant category, merchant ID, and product/SKU, both online and in physical retail stores.

With a single card, multiple benefit and allowance purses can be accessed, thanks to its adaptable and customizable structure. The myFlexCard seamlessly draws funds from various sources in a predetermined waterfall structure, which can be tailored to individual plan configurations.

To ensure a comprehensive experience, a plan-specific digital and mobile application is available, along with a complete set of APIs that seamlessly integrate our services into the plan's existing framework. Through our innovative and robust solutions, we continuously drive quality measure improvements and produce improved member health for our health plan partners.

Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and well-being through meaningful innovation. Philips’ patient- and people-centric innovation leverages advanced technology and deep clinical and consumer insights to deliver personal health solutions for consumers and professional health solutions for healthcare providers and their patients in the hospital and the home. Headquartered in the Netherlands, the company is a leader in diagnostic imaging, ultrasound, image-guided therapy, monitoring and enterprise informatics, as well as in personal health. Philips generated 2022 sales of EUR 17.8 billion and employs approximately 74,000 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter.

We help our Health Plan clients to communicate more effectively with current and prospective members. Whether online or print, static or variable, we design, produce, and deliver communications across the member lifecycle.

Now more than ever, your member communications need to drive transparency, engagement and plan utilization. RRD delivers data-driven multichannel outreach to help you connect, engage, and build loyalty. We are committed to keeping you compliant, delivering operational efficiency and driving ROI. For more information and case studies on how we have helped other plans, please visit: https://www.rrd.com/industries/healthcare/health-plan-solutions

Triptych is a sales execution platform uniquely designed to help healthcare companies empower their sales teams to generate relevant content that adheres to regulatory and legal compliance in minutes.

The Triptych platform leverages powerful intelligence to streamline customization of buyer relevant materials while maintaining brand compliance to support scalability and reduce risks.

Utilizing real-time analytics to gain mindshare, Triptych provides insights to Marketing leaders to help inform strategic resource decisions. www.triptych.com. 

Verily is an Alphabet health technology company focused on research, care, and health financing to deliver on the promise of precision health and help people live healthier lives. We are uniquely positioned at the intersection of technology, data science, and healthcare to create tools to accelerate evidence generation, products to enable more personalized care, and approaches to make costs more predictable. 

Best Buy Health aims to enable care at home for everyone. Serving over one million people today, Best Buy Health support our customers with technology for their health journeys across the arc of their lives by focusing on three pillars: wellness at home, aging at home and care at home. Services include an extensive offering of consumer health and wellness products at Best Buy stores and BestBuy.com, independent living and emergency services for the aging population from Lively, and care-at-home programs from Current Health. 

BroadPath Healthcare Solutions is at the forefront of delivering personalized experiences that convert leads into sales and sustain brand loyalty. Our data-driven Medicare solutions leverage the human touch to connect with current and prospective members in new, more relevant ways. Throughout the member lifecycle, our niche expertise and proprietary member insights turn transactions into relationships and, ultimately, higher member satisfaction, retention, and Star Ratings. Check us out at www.broad-path.com

Broadridge, a global Fintech leader with more than $5 billion in revenues, provides the critical infrastructure that powers investing, corporate governance, and communications to enable better financial lives. We deliver technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. Broadridge’s infrastructure serves as a global communications hub enabling corporate governance by linking thousands of public companies and mutual funds to tens of millions of individual and institutional investors around the world. 

ConnectureDRX develops innovative Medicare, value-based care and drug transparency technologies, unparalleled distribution networks and actionable healthcare insights to deliver a personalized member experience that contributes directly to our customers’ growth. Our solutions support the entire Member Journey— from acquisition to engagement to retention—driving member satisfaction, reducing costs for both members and health plans, elevating CAHPS scores and positively influencing Star ratings. For more information visit www.connecture.com or contact marketing@connecture.com

FitOn Health is a health and wellness platform built for today’s modern senior. We provide whole-health solutions including condition-management courses, and the widest variety of workout and meditation classes from world-class trainers, experts and celebrities. We work with the top health plans in both the Commercial and Medicare space to drive best in class engagement and provide an integrated solution through our digital platform and expansive network of fitness studios and gyms. We are a one-stop for preventative care, helping your members get more active and able to connect with friends and family–making a healthy lifestyle fun and motivating.

FitOn Health has leading engagement with more than 15M members and 19k+ employer customers,  who have completed over 1 billion workout minutes.

HighRoads leads the industry in product data management and benefit configuration software for health plans. Our solution for Medicare Advantage Organizations (MAOs), P2A MA Accelerator, offers a comprehensive and automated approach for MAOs to stay compliant and drive market growth. With P2A MA Accelerator, MAOs can optimize their time by initiating plan design and bid filing earlier. This alleviates the challenges posed by last-minute updates from CMS and the pressure associated with completing tasks later in the cycle, close to the Annual Enrollment Period (AEP). The solution automates the generation of Medicare Advantage documents including Annual Notices of Change (ANOCs), Evidence of Coverage (EOCs) and Summary of Benefits (SBs), significantly reducing the risk of errors. This enhances the accuracy of the documents and increases overall operational efficiency. The self-service configuration capabilities of P2A Medicare Accelerator reduce the complexity of product management for MAOs. To explore the full power of our solution, visit highroads.com or connect with us at RISE MMS 2024!

Jellyvision, the company behind ALEX and ALEX Medicare, is in the business of providing an uncommonly delightful benefits experience, both for employees choosing a health plan and beneficiaries making sense of Medicare. Blending humor, humanity, and hard math, the technology makes complex health topics easily understood, guiding every user toward smarter, more empowered choices. From onboarding, to open enrollment, to retirement, and every point in between, ALEX steers each individual to the right decisions for their health and wallet.

Merge

Solutran, a part of Optum, creates best-in-class, personalized and accessible benefit programs tailored to health plan members’ needs – all through the convenience of a single card and the S3® targeted spend platform. Our proprietary technology and immersive retail network were built organically, from the ground up, and are relied on by leading health plans to deliver some of the most complex benefit configurations with a seamless member experience.

Telephone Town Hall Meeting (TTHM) creates customized live forums for health care providers that reach thousands of members by phone for educational Q&A. We start with an outbound dial to target members, continue with introductions and updates, then engage the audience through moderated Q&A and real-time polling. Our professional crew has produced thousands of live health care Teletownhalls.

Agent Methods

Amplifon Hearing Health Care makes it easy for health plans to provide high-quality, affordable hearing health care to their members. We do this by partnering to deliver turnkey products and services that are simple to implement and administer; customizable to meet the unique needs of each health plan; and designed to add value by improving health, reducing costs, and delivering an exceptional member experience.

Amplifon’s dedication to quality and service excellence means members have access to a large, quality nationwide network of 6,000+ locations, supported by 5,500+ fully contracted and NCQA-credentialed providers, virtual hearing care, hundreds of hearing aid models with the latest technology from all major brands, guided support from our knowledgeable team of Hearing Care Advocates and a comprehensive service package. In addition, Amplifon is the first and only organization of its kind to receive full URAC Health Utilization Management accreditation, signifying a strong commitment to quality, accountability, and consumer protection.

As an independently owned and operated hearing benefits administrator, Amplifon is dedicated to serving the best interests of our partners and members.

For more information, visit amplifonusa.com/our-solutions/health-plans

“Birdsong Hearing Benefits™, LLC is a hearing benefits manager that views hearing care as total care. Through listening to health plans, Birdsong has designed and built its products and services focused on customer experience. Birdsong delivers a whole health focus that helps plans and groups differentiate themselves from their competition. Our proprietary Hearing Health Intelligence Platform™ (HHIP™) provides predictive analytics that can identify at-risk members, lower the cost of care, and increase your Star Rating.”

Cavulus is the premier end-to-end member acquisition and retention solution for the consumer-directed health insurance market. Our proven workflows increase lead generation, lead capture, and member conversion by giving users complete transparency to a Health Plan's marketing, sales, enrollment, retention, and compliance operations. The Cavulus cloud-based solution is pushed out to all of your internal operations and external broker distribution (with just an internet connection) at no per user incremental cost, driving a "big data" learning engine proven to drive a lower acquisition cost, faster growth, and longer lifetime value across your membership base. http://www.cavulus.com

Clear Arch Health is a provider of easy to adopt, custom and turnkey remote patient monitoring (RPM) and mobile personal emergency response system (mPERS) solutions that connect hospitals, health systems, health plans, and other care providers to their patients, group, plan members, and clients.

As a division of MobileHelp, a leading provider of mobile Personal Emergency Response Systems technology, and part of Advocate Health (one of the largest health systems in the United States), Clear Arch Health enables the delivery of quality care to patients with chronic conditions by bridging gaps in remote care with our comprehensive suite of RPM, PERS, remote life safety solutions and end-to-end support services.

CQ fluency provides a full suite of AI/tech-enabled, culturally relevant translation services, specializing in the health insurance industry in 200+ languages. As the #1 translation supplier for Medicare Advantage plans and a preferred supplier for CMS model documents, CQ fluency is proud to partner with health plans of all sizes to ensure language and accessibility compliance. This includes quick turnaround of translations for Annual Enrollment Period (AEP), utilization management, Individualized Care Plan letters, and more. CQ fluency solutions also include multicultural research/insights and campaign support. Since 2000, we've combined human expertise with customized technology to cultivate real human connections by giving people a chance to be understood and ultimately creating a more accessible, inclusive, and linguistically equitable world.

Crawford Technologies

Dominion National

The Drips AI-powered platform enables enterprises to engage with their audiences using a conversational outreach strategy that includes human-like two-way texting, scheduled calling, and voicemail messages. Backed by a proprietary natural language processing model, the Drips platform empowers enterprises to break through the noise, capture intent, and drive meaningful outcomes. The platform offers an open API allowing clients to integrate with any CRM, marketing automation system, dialer, or call center platform. Learn more at drips.com

At EOS, we specialize in Medicare Advantage Plan mailings. Our services are meticulously designed to cater to the unique needs of healthcare plans, ensuring your members receive their:
• Utilization Management (UM) Letters
• Health Risk Assessment (HRA) Surveys
• ID Cards and OEV letters
• Annual Notice of Change (ANOC) Mailings
• Explanation of Benefits (EOB) Documents
• Lab Letters, and More
As your trusted partner, we are an extension of your team, simplifying the complexities of member mailings including:
• Multilingual Communications:
• Rapid Turnaround:
• Precision Reporting:
• Audits:
Connect with Us Today! for a solution that aligns perfectly with your needs 760-599-9945.
www.eoshost.com/healthcare

Fair Square

For the past 25 years, GeoBlue® has been dedicated to simplifying the international healthcare experience for the globally mobile. We offer long-term coverage for those living abroad, short-term travel coverage plans for both single and multi-trips and specialists solutions for missionaries, yacht crew, faculty and students. Our health insurance plans provide members with access to our hand-picked network of high-quality medical providers outside the U.S. Coupled with leading-edge technology and 24/7 world-class medical assistance, GeoBlue provides members with the confidence and peace of mind to carry out their international aspirations. Our plans are underwritten by 4 Ever Life International Limited, rated “A-” (Excellent) by A.M. Best.

Golden Outlook Insurance Services, Inc. is a Health Insurance brokerage, licensed in all 50 states, offering solutions for independent brokers in the Medicare and individual market. With over 30 years’ experience, Golden Outlook possesses a deep knowledge of how the Health Insurance Industry works and provides modern solutions that can help you increase your income and client base. Golden Outlook believes technology and professional service go hand in hand. We are committed to supporting the development of our agency partners; from increasing your Product knowledge, to building your brand and retention, Golden Outlook can help you grow your business.

Hinge Health is moving people beyond pain by transforming the way it is treated and prevented. We connect people, digitally and in-person, with expert clinical care. Using advanced technology and AI, a team of clinical experts guides people through personalized care directly from their phone. It is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid one in two unnecessary surgeries. Available to 18M people, Hinge Health is trusted by leading health plans and employers, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon.

Learn more about how we are inspiring people to improve their health through the power of movement, http://www.hingehealth.com.

Inspira Financial

Keystone Advisors is a full-service marketing company aligned with top health insurance carriers to provide our partners and clients with a broad and competitive portfolio of insurance options. We have over 20 years of experience in insurance marketing serving 48 states through our family of over 1500 agents with Medicare, Individual, Group Health, Life, and Annuity products. The foundation of the company lies in our core values: Customer service, integrity, compassion, tenacity, & being a team player.

Lead Concepts

Leading Response

Limetree is a pioneering force in Medicare Advantage Plan acquisition, leveraging advanced research methodologies, precise audience targeting, innovative campaign development, and continuous refinement strategies to drive unparalleled results at every stage of the member acquisition process.

Messagepoint’s SaaS solution is purpose-built to enable Medicare Advantage Organizations to maximize the speed, efficiency, and accuracy of plan materials preparation. Whether managing CMS mandated documents, marketing and sales communications, pre and post enrollment or servicing communications, Messagepoint reduces the overall time and effort of materials preparation by up to 70 percent. Our unique content management approach drives efficiency, reduces the risk of errata and fines, streamlines QA processes, and transforms translation processes to increase accuracy and compliance. For more information, visit www.messagepoint.com/healthcare 

We’re Nahan.  Full-service marketing solutions from the heart of Minnesota.  We’re creatives, data analysts, production artists and digital experts. We’re thinkers, planners and doers. We’re investors in people, consultants to clients, and believers in collaboration. And we share a singular vision. Building real connections to real people. And getting real results.

Our daily mission? Providing full-service direct marketing with award winning results. And creating print solutions that help clients acquire, develop, and retain profitable customer relationships.

We are a leading provider of supplemental benefits, flex cards, and member engagement solutions that partners with managed care organizations to provide innovative healthcare solutions designed to drive growth, improve outcomes, reduce costs, and delight members. Learn more at nationsbenefits.com.

O’Neil Digital Solutions

For more than three decades, Paramount Dental has provided dental benefits, encompassing fully insured, self-funded (ASO), marketplace, and Medicare Advantage offerings.

Qualfon

Relay Network is the industry’s only dedicated, HIPAA-compliant B2C feed channel, driving significantly better engagement and outcomes by combining the best of outbound and inbound communications to meet members where they, enabling a seamless and frictionless digital member experience.

The best marketing in the world for generating deals from your network! (And, it's not even close...). Visit https://lp.remindermedia.com/mms-sample/ to learn more

Juggling multiple tools for lead distribution, call routing, sales tracking, and inbound/outbound dialing often leads to chaos. SalesRiver simplifies this by consolidating everything into a single, unified platform. By automating essential sales and marketing workflows, we enable leaders to focus on leveraging our data insights for strategic, growth-driving decisions. Learn more at salesriver.com.

Target Leads

The Helper Bees is a nationwide leader of advanced technology solutions, providing Medicare Advantage plans with access to an innovative and scalable digital ecosystem for the delivery and administration of supplemental benefits. We call this ecosystem America’s Aging-In-Place Platform. Using our scalable platform, we connect millions of families with transformative non-medical in-home services while simultaneously automating provider credentialing, fulfillment, invoicing and payment. We partner with many of the world's largest Medicare Advantage plans, Long-Term Care Insurance carriers, and PACE providers to improve the way in-home care is delivered and serve member populations regardless of need, geography, or regulatory climate. Find out more at thehelperbees.com.

Toppan Merrill partners with health plans to provide streamlined, omnichannel member communication management and delivery solutions to meet their complex digital, print and distribution needs.  Our integrated solution, Toppan Merrill Control Center, provides a single-source of truth from creation through distribution that can scale and grow with health plans, reducing internal resource burden and risk of an erratum. Look to Toppan Merrill’s deep industry expertise, with on-staff health insurance experts, to unlock productivity and expand possible. www.toppanmerrill.com

TransPerfect Life Sciences specializes in supporting the global development and commercialization of drugs, treatments, and devices designed to improve and save lives. Our comprehensive solutions include clinical trial management technology and services (TMF services, eTMF, CTMS, regulated content management, etc.), pharmacovigilance and safety solutions, translation and language services, and call center support. With offices in over 100 cities worldwide, TransPerfect is the ideal partner to ensure that your global launch makes a global impact by driving quality, mitigating compliance risk, and enhancing patient engagement. For more information, please visit our website at https://lifesciences.transperfect.com/. 

Built for the health insurance ecosystem of insurers, distributors, and members, Trusty.care is the end-to-end sales enablement platform that uses technology, data collection, and analysis to improve acquisition, lifetime value, member satisfaction, and payment integrity to get everyone
into the right-fit plan.

Powered by the belief that complex payment systems can be made simple, WEX (NYSE: WEX) is a leading financial technology service provider across a wide spectrum of sectors, including fleet, corporate payments, travel and health. WEX has offices in more than 10 countries and employs more than 5,200 associates around the world. WEX fleet cards offer approximately 16 million vehicles exceptional payment security and control; purchase volume in travel and corporate solutions was $20.9 billion in 2020 and was processed in over 20 currencies; our health division provides consumer-directed healthcare technology and services, and reached an estimated 34.3 million U.S. consumers as of March 31, 2021. For more information, visit www.wexinc.com.